In the case of a Drinking Water advisory a door hanger will be hung on front door or mailboxes of affected areas. It will let you know that work is being conducted on the water supply system in your area, and that the City is advising you to boil water until the work is completed and lab tests confirm that the water is safe to consume. It will include information about boiling water, what to expect and contact information if you should have any questions.
Once all lab tests are complete a Drinking Water Advisory Lifted Notice will let you know that water is safe to drink.
If you receive a Drinking Water Advisory to your home or business, it means that the City if conducing work on the water supply system in your area. The water supply will be shut off for a period of time; it could be turned back on within a few hours. It is important that until you received a Drinking Water Advisory Lifted Notice you will be advised to boil your water prior to drinking or undertaking any activity where water can be ingested. This includes:
- Brushing teeth
- Washing fruits or vegetables
- Hand dishwashing
- Preparing food or drink which will not be subsequently heated
- Making ice
- Soaking false teeth
Please note that home filtrations systems are effective in filtering some impurities, they do not disinfect the water of bacteria. The only way to effectively kill bacteria in water is to boil the water.
To boil water safely follow these instructions:
- Bring water to boil
- Continue to boil for at least 1 minute.
- Let water cool before using.
- Do not drink water from public drinking fountains
- While bathing avoid swallowing water
- Consult your physician if you have cuts or rashes that are severe before using the water
- Younger children and infants should be sponge bathed.
- Regular tap water can still be used for washing clothes
- If you do not wish to boil your water, use an alternate water supply that is known to be safe. (bottled water)