March 23, 2020, 11:00 AM (ESTEVAN, SK) – Today, Mayor Ludwig announced the City of Estevan’s plans to support businesses and residents hit by the impact of the Covid-19 pandemic.
“We want to offer assistance and best service our citizens experiencing the effects of the economic impact due to the COVID-19 pandemic” shared Mayor Ludwig. “The City is committed to providing increased flexibility and immediate short-term relief for your utility and property tax payments.”
Utility Services:
The City will continue to bill for utility services as usual. However, to best serve the City’s customers in these extraordinary times, the City has made the following changes to current utility collections activities:
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- Utility disconnections due to arrears will be suspended until September 1, 2020;
- Late payment charges will be suspended on all utility accounts until September 1, 2020; and
- We will continue to generate utility bills, reminders and other related notices for customers who are in arrears to keep them informed of their current situation.
These measures are aimed at providing financial relief for customers who may not be able to afford to pay their bills on time. By suspending late payment charges, utility customers will have the option to delay bill payments without putting themselves in additional financial hardship. However, civic staff will continue to work with the City’s utility customers regarding payment arrangements so as not to leave them in a difficult financial situation in the future.
Delaying disconnections will help ensure that all homes have access to water, allowing for proper hand-washing and personal hygiene.
Property Tax:
Your 2020 Property Tax notice will be delivered by the end of June, 2020.
To offer assistance and best service to citizens experiencing the effects of the economic impact due to the COVID-19 pandemic, the City is committed to providing increased flexibility and immediate short-term relief for your 2020 Property Tax payment.
On your notice, your 2020 Property Tax due date will still show July 31, 2020, however:
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- The City is extending a two-month grace period to provide you with additional time to pay your 2020 Property Tax.
- You will not incur any late payment penalties on your 2020 Property Tax if you pay the full amount due by September 30, 2020.
If you have any questions regarding your property tax or utility payments, please call City Hall.
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Media inquiries:
Rebecca Westling
Destination Marketing and Communications Consultant
City of Estevan
r.westling@estevan.ca
306-634-1847 or 306-421-9206
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